Kitchener, ON, Canada

Frequently Asked Questions

Please read our general FAQ, feel free to contact us if you have any other question/concern.

Digital Printable Art

for all digital printable art
  • You will receive a zip file containing multiple sizes as selected
  • No physical product will be shipped, this is a digital downloadable art print.
  • Frames and any decorations are not included.
  • Print colors may vary slightly different than displayed on your monitor.
  • For PERSONAL USE ONLY. Please do not share this digital file with anyone.
  • © Artwork is copyright of Divi Arts Studio
how it works
  • Add products you want into your cart and checkout.
  • After checkout and the order is processed you will be directed to a page to download your file instantly OR you can navigate to my account page (order/ download section).
  • You can access the file anytime by viewing your my account (order/ download section of) page.

for any issues feel free to contact us.

how to print

There are 3 ways to print the downloaded art print file:
1. Print from home using your home printer (you may need to trim it yourself based on paper your printer support and the print size you ordered)
2. Upload your files to an online shop 
3. Email your files to a local print store

ratios and print sizes

We may provide files in multiple sizes and ratios. You can print different sizes from one ratio. refer below chart to know how many different sizes you can print using one ratio (each ratio has maximum size limitation, please review and confirm pixel density for any size with print provider before printing very high resolution size)

 Ratios Sizes Remarks
4:5 8x10, 16x20  

Fine Art Prints

for all fine art prints
  • Frames and any decorations are not included except mentioned specifically in the product description.
  • Print colors may vary slightly different than displayed on your monitor.
  • For PERSONAL USE ONLY.
  • © Artwork is copyright of Divi Arts Studio
how it works
  • Add products you want into your cart and checkout.
  • After checkout and the order is processed, we will prepare your product and ship it to you.
  • You shall receive emails notifications for your order progress.

for any issues feel free to contact us.

shipping

  • we take 2 - 4 business days to process your order. Process includes printing, crafting and packaging
  • once order is processed, we will ship it and send you notification
  • depending on your location and shipment option you choose, delivery may take from 2 to 30 business days
  • If you don't receive shipment after time-frame we mentioned, please contact us and we will gladly help you

CUSTOM ART WORK / PORTRAITS

  • visit portfolio page and click on contact link
  • fill out form
  • we will contact you and discuss more in detail
  • once requirement is finalized, we shall send you an invoice
  • pay invoice as agreed (full or partial) and we will start working on your art work
  • once finished we shall send you digital copy for minor revision
  • once approved by you, we will ship original art work or you can pick it

check product specific description for accurate information of any product.

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